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Job Overview
Talents Quest is recruiting an experienced IT Applications Owner for a full-time hybrid position in London (WC2A). This opportunity is with Pogust Goodhead, a globally recognised law firm specialising in large-scale litigation and environmental claims.
The successful candidate will take ownership of a portfolio of business-critical applications, ensuring they remain secure, compliant, and aligned with governance and risk management standards. You will oversee system configuration, user adoption, licence management, vendor relationships, and continuous improvement initiatives.
This role requires strong stakeholder engagement skills, technical understanding of application lifecycle management, and the ability to drive efficiency across a regulated professional services environment. You will collaborate closely with IT teams, business users, and external vendors to ensure technology investments deliver measurable value.
Hybrid working model with office presence in London.
Key Responsibilities
Application Ownership & Governance
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Act as primary owner of assigned enterprise applications
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Maintain system roadmaps including upgrades, integrations, and retirement plans
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Ensure compliance with governance and regulatory standards
User Engagement & Continuous Improvement
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Gather feedback from stakeholders to improve efficiency
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Identify automation and optimisation opportunities
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Translate business requirements into technical solutions
Training & Adoption
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Design and deliver onboarding and training programmes
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Develop user guides and documentation
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Monitor system usage metrics and improve adoption rates
Licence & Vendor Management
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Manage licence forecasting, renewals, and cost optimisation
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Maintain vendor relationships and support contract discussions
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Provide technical insights during procurement processes
Operational Support
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Oversee application support and issue resolution
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Ensure change management processes are followed
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Contribute to IT policies and documentation
Requirements
Essential
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Experience managing or administering business applications
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Background in professional services or regulated environments
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Strong understanding of governance and application lifecycle management
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Excellent communication and stakeholder engagement skills
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Organised, proactive, and accountable
Desirable
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Experience with legal technology or document management systems
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Familiarity with Jira or workflow management tools
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Exposure to AI or automation platforms
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Experience delivering training or leading change initiatives
Salary Range
Salary not disclosed (competitive package based on experience).
Job Location
London WC2A
Hybrid Working Arrangement
United Kingdom
Employee Benefits
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25 Days Annual Leave + Bank Holidays
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Private Medical Insurance
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Company Pension Scheme
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Life Assurance
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Enhanced Maternity & Paternity Leave
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Employee Referral Bonus
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Discounted Gym Membership
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Season Ticket Loan
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Employee Assistance Programme
How to Apply
Interested candidates should apply through Talents Quest by submitting an updated CV highlighting relevant application management and governance experience. Early applications are encouraged.
Frequently Asked Questions FAQs
Is this job remote?
No, this is a hybrid position requiring attendance at the London office.
What is the salary range?
The employer offers a competitive salary based on experience. Exact figures will be discussed during the recruitment process.
Who can apply?
Candidates with experience managing enterprise applications in professional services or regulated environments are encouraged to apply.
Is experience in legal technology required?
Legal technology experience is desirable but not mandatory.
